FAQ

Frequently Asked Questions

(You can find any answer from here)

1. I run a salon and want to buy in bulk, do you have bulk pricing?

Yes, we also have many salon store customers, we offer bulk purchase, click bulk price to know more.

2. Do you have any other store links and what channels do you provide for payment?

Yes! we also have Aliexpress for retail, but if you want OEM service, you can contact us. We provide PayPal, Credit Card, G-pay, TT and Alipay.

3. Does the Iconsign Lash Lift Kit Cruelty Free?

Yes, please feel at ease when using out products as we do not test on animals. We also do not work with any manufacturers that do animal testing. None of our raw materials or finished products are tested on animals, products have only been tested on Humans.

4. Can I add lash tint after lift?

If you'd like to add tint into your lifting process, you can do so right after after performing the lash lift.

5. Which size lash lift pads should I use?

If you don't know which pad to choose, use M.

You may need to trim the ends of the pads if they are too big/long.

5. I am struggling with the glue, what can I do?

- Wait 30 seconds for the eyelash adhesive to get tacky before placing the pad on your eyelid, then hold in place for a further 30 seconds to ensure the pad is secure.

- To stick your lashes, apply adhesive then wait 30 seconds before lifting your lashes on to the pad. Apply more adhesive if needed until they are all stuck down.

6. What is the key ingredients of Iconsign lash lift?

Lomans/Permania Lash Lifting Kit includes natural, irritant-free ingredients to ensure that your lashes stay nourished and free of flakes:

Aqua, polyacrylamide, propylene glycol, ethanolamine, thioglycolic acid, bromate of sodium, polysorbate, collagen, polyvinyl alcohol, ethanol, carbonate of sodium, liquid flavouring, methylparaben.

7. I make an mistake about my address, can i modify?

We know how exciting it is to receive orders on time. Please contact us immediately with your order number, and the address to be delivered to. You will get tracking number. It will automatically be sent to your email you provide us with during checkout.

About Our Store:

1. What are the products sold in Our store?

The main products we sell are as follows:

Lash Lift Kits

Brow Lamination Kits

Lash Tint Kits

Lash Growth Serum

Eyelash Extension Lashes

Eyelash Extension Glue

Eyelash Extension Tweezers and Other Tools.

3. How can I make an order?

It's very easy to make an order on StarsColors:

1. Click to the product page

2. Add To Your Cart

3. Start To Checkout

4. Fill In Your Info

5. Make A Payment

We looking forward your order!

4. How long for the goods delivery to my address?

Assuredly, our shipping is very fast:

Countries of 7-10 Day can delivery: United States, United Kingdom, Germany, France, Italy, Poland, Belgium, Australia, Saudi Arabia, United Arab Emirates and Spain;

Countries of 10-15 Days can delivery: Canada, Austria, Belgium, Bulgaria, Hungary, Greece, Denmark, Ireland, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia, Slovenia, Finland, Croatia, Czech Republic, Sweden and Estonia;

Countries of 10-25 Days can delivery: Iceland, Mexico, Brazil, Chile, South Africa, Turkey, Paraguay, Peru, New Zealand, South Africa, Philippines, Malaysia, Singapore, Japan, South Korea;

Other Countries all need more than 25 days can be delivery!

About Our Company:

1. Are you Trading Company Or Factory?

Absolutely! We are factory and we have own trading company.

Our products are strictly tested, we have MSDS, FDA, CE and SGS!

2. What payment can we pay with orders?

We accept the Paypal, T/T, Western Uion, Money Gram.

3. Do you provide dropshipping service?

Yes, we provide dropshipping service!

4. Do you provide wholesale or OEM service?

Sure! If you need wholesale or pravite label service, pls contact us at:

adayu2021@gmail.com